Submit a web request
Use this page to request account deletion, user-owned data deletion, or removal of uploaded statement files without opening the mobile app.
Account deletion
Request account or data deletion
You can delete your Tika account from the signed-in web app or mobile app. If you cannot access either app, use this public form to request deletion from the web.
Verify ownership
We contact the account email before processing so another person cannot delete your data without verification.
Deletion is permanent
Deletion removes active tokens, user-owned records, private files, generated exports, and saved PDF passwords where technically and legally applicable.
What deletion covers
- Account profile and authentication tokens.
- Accounts, transactions, budgets, goals, debts, loans, reports, categories, tags, and related user-owned records.
- Uploaded statement files, parser consent files, generated report exports, and saved account-level PDF passwords where technically and legally applicable.
What may be retained
Some support, billing, audit, security, deletion-request, backup, fraud-prevention, dispute, tax, accounting, or legal records may be retained when required. Backups expire through the operational backup retention process.
In-app deletion
The fastest path is still the signed-in app: open Settings, then use Delete Account and confirm with your password. Mobile users can find the same workflow under Settings and Security.